• Bissell Proheat Manual
• Bissell Proheat 2x Revolution Manual
• Bissell Proheat 2x Manual Model 1383
• Bissell Proheat 2x Manual Model 8960

Read and download Bissell Cleaners DeepClean Lift-Off Pet 66E12 Owner's Manual online. Download free Bissell user manuals, owners manuals, instructions, warranties and installation guides, etc. This machine comes packaged securely in a biodegradable box which contains the official Bissell Proheat 2x Revolution manual that features a step-by-step guide for easy set-up, use, and maintenance. While it can work with other cleaning supplies, the 2x Rev works best with the recommended Bissell-endorsed products.

ProHeat 2X™

Healthy Home™

Thanks for buying a BISSELL ProHeat 2X Healthy Home

We’re glad you purchased a BISSELL ProHeat 2X heated formula deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-techhome cleaning system.

Your ProHeat 2X is well made, and we back it with a limited one-yearwarranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfatherinvented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your ProHeat 2X.

Thanks again, from all of us at BISSELL.

Mark J. Bissell

President and Chief Executive Officer

When using an electrical appliance, basic precautions should be observed, including the following:

Read all instructionsbefore using your ProHeat 2X™

WARNING:To reduce the risk of fire, electric shock, or injury:

■Do not immerse.

■Use only on surfaces moistened by cleaning process.

■Always connect to a properly grounded outlet.

■See Grounding Instructions.

■Unplug from outlet when not in use and before conducting maintenance or troubleshooting.

■Do not leave machine when it is plugged in.

■Do not service machine when it is plugged in.

■Do not use with damaged cord or plug.

■If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized Service Center.

■Use indoors only.

■Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or edges, run appliance over cord, or expose cord to heated surfaces.

■Unplug by grasping the plug, not the cord.

■Do not handle plug or appliance with wet hands.

■Do not put any object into appliance openings, use with blocked opening, or restrict air flow.

■Do not expose hair, loose clothing, fingers or body parts to openings or moving parts.

■Do not pick up hot or burning objects.

■Do not pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapor.

■Do not use appliance in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors.

■Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, gasoline, etc.).

■Do not modify the 3-pronggrounded plug.

■Do not allow to be used as a toy.

■Do not use for any purpose other than described in this User’s Guide.

■Do not operate the appliance unless the belt door is securely assembled in the location provided.

■Do not unplug by pulling on the cord.

■Use only manufacturer’s recommended attachments.

■Always install float before any wet pick up operation.

■Use only cleaning products formulated by BISSELL for use in this appliance to prevent internal component damage. See the cleaning fluid section of this guide.

■Keep openings free of dust, lint, hair, etc.

■Do not point attachment nozzle at people or animals

w w w . b i s s e l l . c a

■Keep appliance on a level surface.

■Turn off all controls before unplugging.

■Unplug before attaching the TurboBrush™.

■Be extra careful when cleaning stairs.

■Close attention is necessary when used by or near children.

SAVE THESE INSTRUCTIONS.

This model is for household use only. Commercial use of this unit voids the manufacturer’s warranty.

GROUNDING INSTRUCTIONS

This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-groundingconductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Grounded

Outlets

Grounding Pin

WARNING:Improper

connection of the equipment-groundingconductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you aren’t sure if the

outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120-voltcircuit, and has a grounding attachment plug that looks like the plug in the drawing above. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.

Power Switch

Extra Long

Power Cord

Heat

Indicator Light

Tank Carry

Handle

ReadyTools™

Dial

2-in-1Water Tank

CleanShot™

Easy To Remove

Nozzle

Heater Switch

Flex Hose

Upper Handle

Easy Carry Handle

Detent Pedal

Lower Base

Dry Aire™

Edge Sweep™ Brushes

Spray Trigger

Upper Handle

TurboBrush™

Storage

Lower Base

Detent Pedal

Formula Tank

Upper Hose Rack

Hose Secure

Latch

Crevice Tool Holder

Lower Hose Rack

WARNING:

To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning fluids intended for use with the deep cleaner. Non-BISSELLcleaning solutions may harm the machine and void the warranty.

Cleaning fluid

Keep plenty of genuine BISSELL 2X Multi-AllergenFormula on hand so you can clean and protect whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas.Non-BISSELLcleaning solutions may harm the machine and will void the warranty.

Assembly

Your ProHeat 2X comes in three, easy to assemble components:

Upper Handle

Lower Handle Tool Caddy

The only thing you will need to assemble your cleaner is a Phillips head screwdriver.

Warning:

Do not plug in your cleaner until you have

completely assembled it per the following instructions and are familiar with all instructions and operating procedures.

1.Slide upper handle onto lower handle.

handle, and secure with tapered screw.

4.Place lower hose rack onto back of upper handle by pushing in and sliding down until it snaps into place.

5.Snap tools into the tool caddy as shown in figure 5.

6.Wrap power cord and flex hose as shown in figure 5.

7.Keep flex hose snugly in place by using the hose secure latch.

ProHeat 2X assembly is now complete.

3. 4.

5.Tough

Special features

Your BISSELL ProHeat 2X deep cleaner is a home cleaning system that uses the power of heat, brushes and cleaning formula to get the deep down dirt for a maximum clean. Not only does it come with a lot of unique features, it has been designed with you, the customer, in mind.

Built-in-Heaterfeature

BISSELL ProHeat 2X models all feature a patented built-inheater which will heat the hot tap water you put in up to 25 F degrees (14oC) hotter to safely optimize cleaning effectiveness. The heater will never allow the temperature to exceed 190 F degrees (88oC). The heater switch on the front of the machine controls the heater so you have the option to turn off the heat if you are cleaning

delicate wool or oriental rugs.

Dual DirtLifter™ PowerBrushes

The two DirtLifter PowerBrush rolls are designed to enhance cleaning performance. The bristle pattern safely lifts out the deep down dirt while gently grooming carpet fibers. The floating suspension self-adjuststo all carpet heights. Once the product is in the upright position, the brushes automatically stop spinning.

Custom Clean™

The Custom Clean feature automatically mixes hot tap water with the BISSELL formula. Simply choose one of the 4 settings (heavy traffic, normal clean, light clean, or water rinse) and the ProHeat 2X will adjust the right amount of cleaning solution to mix with the heated water to fit your cleaning need.

Bissell Proheat Manual

Having a separate solution tank from the water tank also allows no waste of formula. Because the water and solution are stored separately, they are not mixed until you are ready to clean. When your cleaning job is finished, the formula can be stored ready to use in your machine for the next time!

Special features

CleanShot™

The CleanShot feature gives you the ability to tackle tough stains with the push of a button. Cleaning solution is sprayed in a concentrated stream, penetrating the stain and allowing for better cleaning focus. Simply spray and suction and the stain is gone! CleanShot is especially effective for spots and stains that would otherwise take a lot of deep cleaning cycles to remove. It allows the cleaning formula and machine to do the work for you.

Dry Aire™

The Dry Aire system spreads hot air across the carpet to aid in drying. The feature runs while your machine is powered. Heated air is distributed from the bottom and back of the machine and blown across the carpet while you clean!

Flow Gauge

The flow gauge is located on the rear cover of your unit and is a convenient performance feedback indicator.

The flow gauge will spin when the trigger is depressed and:

•There is liquid in both the clean water tank and the formula tank

OR

•Custom Clean is set to rinse and there is water in the clean tank

The flow gauge will stop spinning when:

•The trigger is let go

•The unit runs out of clean water

•The unit runs out of cleaning formula

2-in-1water tank

Our 2-in-1water tank full capacity system is designed with a heavy duty bladder inside for clean water. As you clean, the clean water in the bladder will empty and mix with the cleaning formula. Dirty water pulled out of your carpets will collect around the outside of the bladder so that clean and dirty water are always kept separate. This allows the user to maximize tank space, yet only carry one tank to and from the sink for emptying and filling.

Dry Aire™

Special features

Easy to remove and clean nozzle

Now, cleaning up your machine after the cleaning process is easier than ever! Simply remove the 2-in-1Tank and remove the screw to pop out the nozzle for rinsing in the sink. Dirt, loose carpet fibers and remaining pet hair or fuzz get washed away in a snap.

ReadyTools™ dial

This provides either floor cleaning or above floor cleaning with the turn of a knob. If choosing above floor cleaning for upholstery, stairs, or for those creases close to the baseboards, turn knob to 'TOOLS' and choose the attachment appropriate for the job. Attach tool to the flex hose and you are ready to go. Be sure to turn knob back to 'FLOOR CLEANING' when done.

Scotchgard™ Protector

Carpet protection applied at the mill typically wears down over time from heavy foot traffic and everyday cleaning, including deep cleaning. To help restore this important protection, only BISSELL offers deep cleaning formulas with Scotchgard protector. This offers extra protection

against dirt and tough stains to keep your carpets looking good longer.

To maintain your Scotchgard 5-yearlimited stain warranty, you no longer are required to hire a professional. By using your BISSELL ProHeat machine with BISSELL formulas containing Scotchgard protector every 12 months, your carpet warranty from 3M remains in effect. No other home deep cleaning system can do this for you. Refer to the Scotchgard protector warranty for details.

Operation

Before you clean

1.Plan activities to give your carpet time to dry.

2.Move furniture to another area if cleaning an entire room (optional).

3.Vacuum area with a dry vacuum cleaner thoroughly before deep cleaning.

1

4.Plan your cleaning route to leave an exit path. It

Operation

Before you clean (continued)

5.Pretreating (optional)

Pretreating is recommended to improve cleaning effectiveness for heavily soiled carpet in high traffic areas such as entryways and hallways.

Option A: BISSELL Tough Stain PreTreat

A.Spray the BISSELL Tough Stain Pre-treatformula onto heavy traffic areas, soiled areas, or stains.

B.Allow to penetrate for at least 3 minutes.

Bissell Proheat 2x Revolution Manual

C.Clean as normal, using the BISSELL ProHeat 2X machine on the high traffic setting, following the instructions below.

Option B: CleanShot™

A.Set Custom Clean for the desired setting.

B.Press the CleanShot button and aim the focused stream onto the stain. Allow the formula to soak in for 30 seconds.

C.Run the machine over the stain to extract. Repeat as needed until the stain is gone.

D.Rinse if desired.

Carpet cleaning

1.Fill the 2-in-1Water Tank. Remove the tank from the base of the machine by lifting up the tank carry handle. Carry like a bucket to the sink.

1a. Unlatch the top of the tank from the bottom by lifting up on the tank latch which is located on the back of the tank.

1b. Remove the top of the tank by lifting up on

the handle.

Note how the lip on the top tank separates from the groove in the bottom tank. This placement is important when putting the

tank back together

1c. Fill the heavy duty bladder with clean hot tap water.*Do not boil or microwave water as it can destroy the bladder.

1d. Leaving the filled bottom of the tank on a flat surface, only maneuver the top of the tank. To attach the top part of the tank to the bottom, carefully hook the lip on the top tank into the groove on the bottom tank.

ATTENTION:

Some Berber carpets have a tendency to fuzz with wear. Repeated strokes in the same area with an ordinary vacuum or deep cleaner may aggravate this condition. Please see Stain Removal instructions on page 15.

1d.

Lip

Groove

(underside of bottom tank)

1e.

1 - 8 0 0 - 2 6 3 - 2 5 3 5

Carpet cleaning (continued)

1.Remove formula tank from back of machine.

2.Fill the formula tank by first unscrewing the cap and insert. Always use genuine BISSELL formulas to maximize cleaning and

for the safety of your machine. Fill water up to water line, and then fill up to formula line with BISSELL 2X concentrated formula. Replace the cap and insert. Place formula tank into the slot in the back of the machine for a snug fit.

3.Set Custom Clean Dial. Simply choose one of the 4 settings (heavy traffic, normal clean, light clean, or water rinse) and the ProHeat 2X will adjust the right amount of cleaning solution to mix with the heated water to fit your cleaning need.

4.Set ReadyTools Dial to the floor cleaning setting.

5.Plug into a proper outlet and turn the power and heater switches to the ON ( I ) position. Allow 1 minute for the built-in heater to warm-up before cleaning. The ProHeat 2X will be fully warmed and will provide optimal performance after a minute of continuous heated cleaning.

6.Cleaning Strokes. While pressing the trigger, make one slow forward wet pass and another one back. Let thebuilt-inheater, formula, and DirtLifter PowerBrushes do the work for you.

Caution: Do not overwet. Take care not to run over loose objects or edges of area rugs. Stalling brush may result in premature belt failure.

Note: Your machine is equipped with a circuit breaker that will automatically shut off the brush if a large or loose object is caught in the brush roll. If that happens, be sure to unplug your machine, remove the foreign object, and then plug the machine back in to reset the circuit breaker.

Release the trigger and make one slow forward and backward pass over the same area to remove any residual dirty water and aid in drying. Repeat cleaning passes until solution being pulled up appears clean. Continue passes without pressing the trigger until you can’t see any more water

being pulled up.

3. 4.

5.

PowerrSwiittch Heater Switch

WARNING:

To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning fluids intended for use with the deep cleaner.

Keep plenty of genuine BISSELL 2X Multi-AllergenRemoval Formula on hand so you can clean whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. NonBISSELL cleaning solutions may harm the machine and void the warranty.

Operation

Carpet cleaning (Continued)

Note: Remember to secure the tank latch in the back and test to make sure it is secure before picking up the tank. Always check the level of cleaning formula in the formula tank at the same time, and refill as needed.

8.Water rinse (Optional). Rinsing is an optional step that can be done during the cleaning process by switching from one of the clean

settings on the Custom Clean dial to a water rinse setting, or it can be done after the carpeted area has been cleaned. Simply choose the water rinse setting on the custom clean dial, and follow the same path as you did for cleaning, taking care

to do a forward (wet) stroke by depressing the trigger, a backward (wet) stroke, and a forward and backward (dry) stroke, releasing the trigger. Continue this until the water you see coming up the nozzle is clear.

Operation

Carpet cleaning (Continued)

9.CleanShot. CleanShot is an optional feature that can be used to fight tough stains. It can be used as either a tough stainpre-treat(see page 10) or can be used during the deep cleaning process itself. To use CleanShot either as apre-treator during deep cleaning, follow the instructions below.

A.Set Custom Clean for the desired setting.

B.Press the CleanShot button and aim the focused stream onto the stain. Allow the formula to soak in for 30 seconds.

C.Run the machine over the stain to extract. Repeat as needed until the stain is gone.

D.Rinse if desired.

Cleaning with attachments

Your ProHeat 2X machine comes equipped with a hose and at least one attachment for cleaning stairs, upholstery, and more.

1.Important! If using to clean upholstery, check upholstery tags.

A.Check manufacturer’s tag before cleaning. “W” or “WS” on the tag means you can use your ProHeat 2X. If the tag is coded with an “X” or an “S” (with a diagonal stripe through it), or says “Dry Clean Only”, do not proceed with any deep cleaning machine. Do not use on velvet or silk. If manufacturer’s tag is missing or not coded, check with your furniture dealer.

B.Check for colorfastness in an inconspicuous place.

C.If possible, check upholstery stuffing. Colored stuffing may bleed through fabric when wet.

D.Plan activities to allow upholstery time to dry.

Operation

Cleaning with attachments (continued)

2.Follow the instructions on pages 10 & 11 for filling the 2-in-1water tank and the formula tank.

3.Set ReadyTools dial to the hose attachments setting. This will allow spray and suction from the hose.

4.Set custom clean dial for heavy traffic, normal clean, light clean, or water rinse as desired.

5.Attach the cleaning tool to the end of the hose.

6.Plug in and turn on the power switch and heater (if desired).

7.Clean by pressing the trigger to spray solution onto the area to be cleaned. Slowly move the tool back and forth over the soiled surface. Release the trigger to suction soiled water. Continue to clean in the area, working in small sections, until no more dirt can be removed. Rinse (optional) and suction as needed.

Caution: Do no overwet.

8.Remove and rinse tools in clean, running water. Dry and replace in the tool caddy.

9.It is recommended that you suction clean water from a bowl to rinse out the hose.

10.Before replacing lift end of hose and stretch out to ensure all water is cleared from hose.

11.Coil flex hose around the tool caddy.

12.Empty 2-in-1water tank and rinse out, following the instructions on page 12.

13.Return ReadyTools dial to floor setting.

WARNING:

To reduce the risk of injury, be extra careful when cleaning stairs. Make sure machine is secure and level.

5.

9.

10.

Operation

Stain removal

Do Not Delay! Attending to an accident soon after it occurs ensures the most optimal clean. Leaving it for an extended period of time may cause it to set and become permanent.

Bissell Proheat 2x Manual Model 1383

1.Blot up liquids with an absorbent cloth or paper towels. White materials are recommended because certain dyes may bleed and make the stain worse.

2.Gently scrape up any semi-solidswith a spoon or spatula. Do not use a knife or other utensil with sharp edges because it could damage the carpet or upholstery.

3.If the area has dried, remove the remaining semi-solidsand residue with a sweeper or vacuum.

4.Be sure to test any spot removal formulas in an inconspicuous area first. This is important as some dyes and materials could be damaged or discolored by cleaning solvents. If such a change should occur, try a different solution or call a professional.

5.If cleaning on Berber carpeting, gently run your machine over a hidden area. If no fuzzing occurs, continue cleaning in soiled area.

6CleanShot. CleanShot is an optional feature that can be used to fight tough stains. It can be used as either a tough stainpre-treat(see page 10) or can be used during the deep cleaning process itself. To use CleanShot either as apre-treator during deep cleaning, follow the instructions below.

A.Set Custom Clean for the desired setting.

B.Press the CleanShot button and aim the focused stream onto the stain. Allow the formula to soak in for 30 seconds.

C.Run the machine over the stain to extract. Repeat as needed until the stain is gone.

D.Rinse if desired.

7.Clean using either the FLOOR CLEANING, or

TOOLS setting on the ReadyTools dial.

Hard floor cleaning

Your ProHeat 2X model may have come with a hard floor attachment and Hard Floor Solutions Formula. If not, these products are available for purchase by contacting the BISSELL Consumer Services department by phone or at the website. The hard floor tool provides effective cleaning for linoleum, vinyl, and tile floors.

Caution: Do not use on unsealed hardwood floors.

1.Vacuum or sweep thoroughly to pick up any loose debris and pet hair.

2.Move any furniture, if needed.

3.Fill with water to 'WATER' line. Fill with BISSELL 2X Hard Floor Solutions to 'FORMULA' line.

4.Fill the 2-in-1water tank with hot tap water and set aside.

5.Attach the hard floor tool onto the bottom of the machine by hooking it into the nozzle and swinging it down until it clicks into place.

6.Check ReadyTools dial. It should be set on floor cleaning.

7.Set the Custom Clean dial to normal clean.

8.Plug into an outlet and turn the power switch and heater ON (I ).

9.Slowly move the machine forward and back over hard floor surface one time while depressing trigger. Caution: Do not overwet.

10.Repeat the motion without pressing the trigger using the hard floor tool to squeegee and suction up the dirty water.

11.Allow adequate time for floors to dry.

12.Remove hard floor tool, rinse and dry before storing.

13.If any formula remains in the formula tank, pour it back into the Hard Floor Solutions bottle for use the next time.

14. Rinse out the formula tank.

WARNING:

To reduce the risk of fire and electric shockwhen cleaning a hard floor, the BISSELL hard floor tool 2035642 must be used and it must only be used with BISSELL Hard Floor Solutions or BISSELL 2X Hard Floor Solutions cleaning fluid intended for use with this appliance.

5.

Maintenance and care

Machine storage

Once your cleaning is complete, make sure the 2-in-1water tank is emptied, rinsed out, and dried before the next use. The formula

tank can remain filled and ready to go.

Note: Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing.

Freezing will damage internal components and void the warranty.

Machine care

For best results, a few simple steps can assure your machine is well maintained after your cleaning is complete.

1.Turn power and heater switches OFF (O). Unplug the machine and wrap the power cord.

2.After emptying the 2-in-1water tank, rinse it out at a faucet with running hot tap water, taking care to clean underneath the heavy duty bladder, and all around it.

3.The top half of the tank can be rinsed clean through the nozzle area. Also, pop out the red filter underneath the top half of the tank and rinse that out. Replace before putting the top and bottom halves of the tank together.

4.Before you place the cleaned 2-in-1water tank

back onto the machine, simply unscrew the floor nozzle using a Phillips head screwdriver. This can be rinsed out at the faucet Then replace back onto the machine by starting from the bottom of the nozzle and hooking the tabs into the holes on the bottom sides of the machine. Secure into place with the screw.

WARNING:

To reduce the risk of fire, electric shock or injury unplug from outlet before servicing.

3. Filter

Maintenance and care

Machine care (continued)

5.The inside of the end caps by the brush rolls can be wiped out with a clean paper towel, or, if a more thorough cleaning is desired, the end caps can be taken off using a Phillips

head screwdriver and rinsed clean. Replace after cleaning.

6.Any loose hair or debris can be pulled from the brush rolls and thrown away. For the most thorough clean before storage, follow directions on pages 18 & 19 for removal and replacement of the brush rolls and belts.

7.To clean attachments that may have been used, remove from hose and rinse in clean, running water. Dry and replace attachment in the tool caddy. Clean the hose by suctioning clean water from the tap. Before replacing, lift end of hose and stretch out to ensure all water is cleared from hose. Refer to page 14, illustrations 9 & 10.

8.After carpet is dry, vacuum again to remove hair and fuzz.

Small belt removal and replacement

Occasional replacement of one or both belts may become necessary. If that is needed, please follow the instructions below.

1.Turn off the machine, and unplug it from the outlet.

2.Remove both the 2-in-1water tank and the formula tank. Set aside.

3.Unscrew the front nozzle and remove it. Set aside.

4.Turn the machine on its side. IMPORTANT: cord side down.

5.Remove the clear end cap by unscrewing the 2 black screws. Take care not to drop the screws into the unit.

6.Remove 1 silver screw from the pivot arm.

7.Remove pivot arm by gently lifting up.

8.Remove small brush belt.

9.Replace small brush belt, and reverse

steps above.

WARNING:

To reduce the risk of fire, electric shock or injury, unplug from the outlet before servicing.

1. 2.

3.

4. 5.

6. 7.

2

1

Maintenance and care

Brush removal and large belt replacement

4.Re-attachthe long belt on the bottom to the cogs of the small roller brushes.

5.Place small belt over back roller and metal cog.

6.

6. Place pivot arm in place and screw in place using the silver screw.

7. Re-attachclear end cap by tightening with the (2) black screws.

8. Return front nozzle to front of unit, by

Troubleshooting

WARNING:

To reduce the risk of fire, electric shock or injury, unplug from the outlet before servicing.

3.

5.

7.

Built-inheater ready light does not illuminate

Troubleshooting

Reduce Spray or No Spray (continued)

Possible Cause

3.Tank may not be seated completely.

4.Pump may have lost prime.

DirtLifter PowerBrushes do not turn

Possible Cause

1.The belt is off or broken.

2.The unit is in the upright position.

3.Circuit breaker may have tripped.

Cleaner not picking up solution

Possible Causes

1. ReadyTools dial may be at wrong setting.

2. Tank may not be seated properly.

3. Tank may not be assembled properly.

4.Solution or 2-in-1water tank is empty.

5.2-in-1water tank has picked up maximum dirty water and red float door has closed.

6.Red float 'door' in the tank may have closed as a result of bumping an object or moving machine back and forth too quickly.

Remedies

3.Turn power OFF (O ). Remove and reseat tank.

4.Turn power OFF (O ) and then backON (I ). Wait one minute, then depress Trigger.

Remedies

1.Turn power OFF (O ) and unplug unit from outlet. Follow instructions on page 18.

2.Brushes only rotate when unit is reclined using the detent pedal.

3.Turn the machine OFF (O ) and unplug from outlet. Check to see if foreign object is caught in brush roll. Remove object. Plug machine back in to reset circuit breaker.

Remedies

1. Set ReadyTools dial to either FLOOR CLEANING or TOOLS setting.

2.Pick up both the 2-in-1water tank and formula tank and reseat them so they fit snugly on the unit.

3. Check to make sure the 'lip' of the nozzle is securely hooked into the groove on bottom of Tank (see page 10).

4.Check fluid levels in heavy duty bladder and formula tank.

5.Empty 2-in-1water tank. Refill heavy duty bladder with clean hot tap water and replace.

6.Turn the machine OFF (O ), allowing red float door to release into the open position. Turn unit backON (I ) to continue cleaning. Be sure your forward and backward strokes are done at a slower pace.

Bissell Proheat 2x Manual Model 8960

Troubleshooting

Other maintenance or service not included in the manual should be performed by an authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-263-2535.

BISSELL Consumer Services

For information about repairs or replacement parts, or questions about your warranty, call:

BISSELL Consumer Services 1-800-263-2535

Or write:

BISSELL Canada Corporation Box 1003

Niagara Falls, ON L2E 6W2

ATTN: Consumer Services

Or visit the BISSELL website - www.bissell.ca or www.2Xbissell.ca

When contacting BISSELL, have model number of unit available.

Please record your Model Number: ___________________

Please record your Purchase Date: ___________________

NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim. See Warranty on page 24 for details.

Replacement parts - BISSELL ProHeat 2X (Continued)

4203-6675Cap and Insert for Water Tank

5203-6676Formula Tank (includes Cap & Insert for Formula Tank)

6203-6677Cap and Insert for Formula Tank

7203-6678Front Nozzle (includes gasket)

8203-6679Autoload Gasket (fits both Water and Formula Tank)

12203-6682Cord Wrap (Black) (Blue or Purple cord wrap available upon request)

13203-6685Clear End Cap w/Edge Brushes (2 pack, includes screws)

14203-6686Brush Roll – 6 row (includes 1 brush, axle, 2 swivel arms)

15203-6688Small Brush Belt(non-cordside)

16203-6804Large Brush Belt (cord side)

17203-6689Hose Secure Latch

18203-6690Hose Rack Assembly (Top/Bottom Hose Rack, Screws)

*Not all parts are included with every model.

Accessories

Replacement Parts*

Below please find a list of common replacement parts. While not all of these parts may have come with your specific machine, all are available to you for purchase, if desired.

1203-66513” Tough Stain Tool

2203-6652Powered TurboBrush Hand Tool

3203-66534” Upholstery Tool

5203-6655Spraying Crevice Tool

6203-5642Bare Floor Tool, with trial size bottle of Hard Floor Solutions™ formula

Warranty - BISSELL ProHeat 2X Healthy Home

If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail,telephone, or regular mail as described below.

Limited ONE Year Warranty

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product, BISSELL Canada Corporation will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part.

See information below on “If your BISSELL product should require service”.

This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to routine maintenance components such as belts or brushes. Damage or malfunction caused by negligence, abuse, or use not in accordance with the User’s Guide is not covered.

If your BISSELL product should require service

Call BISSELL Consumer Services at the number listed below or visit the BISSELL website – www.bissell.ca to locate a BISSELL Authorized Service Centre in your area. If there are no authorized BISSELL Service Centres in your area, a BISSELL Representative at canada.custhelp@bissell.ca or at the phone number below will issue you a Return Authorization Number and a pre-paidmailing label to return the unit to BISSELL for warranty repair.

The machine should be returned with a photocopy of your proof of purchase. (Your dated sales receipt is your warranty – do not send original.) If you need information about repairs or replacement parts, or if you have questions

about your warranty, contact BISSELL Consumer Services.

Website:

www.bissell.ca

E-mail:canada.custhelp@bissell.ca

Or Call:

BISSELL Consumer Services 1-800-263-2535

Monday – Friday 8 a.m. – 10 p.m. ET Saturday 9 a.m. – 8 p.m. ET

Or write:

BISSELL Canada Corporation Box 1003,

Niagara Falls, ON L2E 6W2

ATTN: Consumer Services

BISSELL CANADA CORPORATION IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER

ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.

NOTE: Please keep your original sales receipt,

it is your warranty.

©2010 BISSELL Homecare, Inc BISSELL Canada Corporation Niagara Falls, ON L2E 6S5

All rights reserved. Printed in China Part Number 120-4168

Rev 01/10

Visit our website at: www.bissell.ca